Training

CAPPS - Implementing Cisco Collaboration Applications v1.0

Description: 

Prerequisites

Course Brief

In this hands-on course, you will practice configuring and integrating Cisco's call management and voice mail systems from scratch. You will work with Cisco Unity Connection, which is integrated with Cisco Unified Communications Manager (CUCM), and with Cisco Unity Express, integrated with CUCM Express. You'll also work with TelePresence components, such as the Cisco TelePresence Management Suite, Cisco Video Communications Servers, Cisco Unified IM and Presence Server, as well as Cisco Jabber for Windows. In addition, emphasis will be placed on a Collaboration Instant Messaging and Unified Messaging environments. Cisco Prime Collaboration Provisioning will be demonstrated for common Moves, Adds, and Changes (MACs). 

 Course Outline

1. Cisco Unity Connection

  • Designing and Deploying Cisco Unity Connection
  • Integrating Cisco Unity Connection with Cisco Unified Communications Manager
  • Configuring Cisco Unity Connection Users, Templates and Class of Service
  • Configuring the Cisco Unity Connection System
  • Implementing Cisco Unity Connection Dial Plan and Call Management
  • Configuring Unified Messaging
  • Troubleshooting Cisco Unity Connection
  • Deploying Voice Mail Redundancy in Branch Offices

2. Cisco Unity Express

  • Designing and Deploying Cisco Unity Express
  •  Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
  • Configuring Cisco Unity Express Users Accounts and Features
  • Configuring Call Routing with Cisco Unity Express Auto-Attendant
  • Troubleshooting Cisco Unity Express

3. Cisco Unified IM and Presence Implementation

  • Designing and Deploying Cisco Unified IM and Presence
  • Describing Cisco Unified Communications IM and Presence Components and Communication Flows
  • Integrating Cisco Unified Communications IM and Presence
  • Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
  • Configuring Cisco Jabber Mobile and Integrating Directory Servers
  • Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components

4. Video Provisioning and Integration in a Unified Communications Deployment

  • Deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
  • Describing Video Infrastructure
  • Describing Cisco TMS

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1. Cisco Unity Connection

  • Designing and Deploying Cisco Unity Connection
  • Integrating Cisco Unity Connection with Cisco Unified Communications Manager
  • Configuring Cisco Unity Connection Users, Templates and Class of Service
  • Configuring the Cisco Unity Connection System
  • Implementing Cisco Unity Connection Dial Plan and Call Management
  • Configuring Unified Messaging
  • Troubleshooting Cisco Unity Connection
  • Deploying Voice Mail Redundancy in Branch Offices

2. Cisco Unity Express

  • Designing and Deploying Cisco Unity Express
  •  Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
  • Configuring Cisco Unity Express Users Accounts and Features
  • Configuring Call Routing with Cisco Unity Express Auto-Attendant
  • Troubleshooting Cisco Unity Express

3. Cisco Unified IM and Presence Implementation

  • Designing and Deploying Cisco Unified IM and Presence
  • Describing Cisco Unified Communications IM and Presence Components and Communication Flows
  • Integrating Cisco Unified Communications IM and Presence
  • Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
  • Configuring Cisco Jabber Mobile and Integrating Directory Servers
  • Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components

4. Video Provisioning and Integration in a Unified Communications Deployment

  • Deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
  • Describing Video Infrastructure
  • Describing Cisco TMS

 

 

 

 

 

 

Training Type: 
Cisco

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